
Frequently asked questions
Find answers about shopping, packing and getting your order to your door.

Getting started
Your first order, explained
Send us a product link from a US store. We check the details and send you a quote within 1 business day. Once you approve it, we buy your items, receive them at our warehouse, and arrange shipping to your door.
Go to Shop with Shippyar and paste the product link. We read the name, price and photo for you; check them, choose the size or colour, and add the item to your cart. If a link can't be read, enter the details by hand. When your cart is ready, choose the country you're shipping to and submit it for review.
Start a requestYes. Add items from as many stores as you like to one cart. They become one order, with one quote and one payment. We buy each item from its store, and when the packages reach our warehouse we can combine them into one box to save on shipping.
Yes, twice. The purchase quote shows your items, US sales tax, our convenience fee and payment processing before we buy anything. Once your items are packed, the shipping quote shows the carrier's price, any prepaid duties and taxes, and our services. Nothing is charged until you approve each one.
We check every order before we quote it. If an item can't be shipped to your country, we leave it out of the quote and tell you why.
Prohibited & Restricted ItemsIn your dashboard, under Orders. Each order shows where it is and what happens next, and we email you at every step: your quote, our purchase, each package's arrival, your shipping quote and your tracking link.
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